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Accessibility Statement

Outlined below is some information which we hope will ensure you enjoy your visit to the Hare and Hounds Hotel, regardless of whether your life is affected by a medical condition, disability, impairment or some specific learning difficulty.

Before you arrive
Reservations and enquiries can be made online, by phone, fax or email.
Directions to the Hotel may be found on our website. Alternatively, if you need a taxi from Kemble Station (20 minutes drive) or Bristol Airport (50 minutes drive), we would be pleased to book a car on your behalf from a local, reliable taxi firm.

When you arrive
Limited car parking is available at the front of the hotel including 1 clearly signed disabled parking bay and outside Jack Hare’s Bar (front left hand side of the building). There is plenty of additional parking available in the Woodland car park at the rear of the hotel, although this is some distance from reception. The pathway is firm and suitable for wheelchair users.
The entrance to the hotel is on ground level with a slight slope up to the front door, but no steps to negotiate.
We will be delighted to collect your luggage from your car and deliver it to your room.

The Reception desk is inside and to the left of the front door on ground level.
There is a low level table and comfortable chairs inside and to the right of the front door where you can check in if this is more convenient.

Public Areas
All public areas throughout the hotel are on ground floor level, on flat ground, with no steps to negotiate.
The main stairway to bedrooms inside the hotel building is opposite the reception desk.
There is no lift.
The upper corridors are well lit and carpeted. The rooms are arranged on the 1st and 2nd floors. There are a number of rises and falls in the level of corridors throughout the main building accessed by one or two small steps.
All doors throughout the hotel are wide enough for wheelchair access.
The disabled toilet facility is on the ground floor opposite Reception.

Jack Hare’s Bar & Beaufort Restaurant
There is ample moveable seating in both areas.  Chairs in the Restaurant are without arms, but we will provide a chair with arms on request.
Background music in both areas.

Waiter service.
Tables in the Beaufort Restaurant are laid with white linen.
Tables in Jack Hare’s Bar are not clothed
Both areas have slightly subdued lighting and candle light during the evening.

There are 8 bedrooms on the ground floor outside the main building in the Cottage, Coach House and Silkwood Court.  The 2 rooms in Silkwood Court have spacious bathrooms equipped with  grab rails and wet rooms.
Bathrooms are on the same level as bedrooms.
The Fire Alarm is bells. Assistance will be given if evacuation is necessary.

Function Suite and Conference rooms
The Westonbirt Function Suite is on the ground floor and is wheelchair accessible.
The Conference rooms are on the first floor and are not suitable for wheelchair users or any person with walking difficulties.

Additional Information
Well behaved dogs are welcome. A charge of £10 per dog, per night will be added  There is no charge for service dogs.
The fire bells will ring continuously if an evacuation is needed. Please let us know on arrival if you.
Require assistance with evacuation.
We would be pleased to provide larger print menus. Please let us know on arrival if you would like this service.
We have tried to include as much accurate detail as possible in our Access Statement.
We welcome your feedback in order to continuously improve upon the information we give.
If you require any assistance or further information, please phone 01666 881000.

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