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Accessibility Statement

Outlined below is some information which we hope will ensure you enjoy your visit to The Swan at Bibury regardless of whether your life is affected by a medical condition, disability, impairment or specific learning difficulty.

Before you arrive
Enquiries and reservations can be made online, by phone, fax or email.
Directions to the hotel may be found on our website. Alternatively, if you need a taxi to the hotel from Kemble Station (25 minute drive) or Bristol Airport (1 hour drive) we would be pleased to book a car for you from s local, reliable taxi firm.

When you arrive
Car parking is available to the front of the Hotel and in the car park at the side.
Entrance to the hotel is on ground level with no steps to negotiate.
We will be delighted to collect your luggage from your car and deliver it to your room.

Reception is immediately inside the front door on level ground.
The desk is at an accessible level.

Public areas
The corridors are well lit and carpeted.
All the public areas are on level ground, including the disabled toilet.
All doors throughout the hotel are wide enough for wheelchair access.
There is a lift to the first floor which will accommodate a wheelchair.
The upper corridors are spacious.

The Bar & Brasserie
There is ample moveable seating in all 3 areas. Chairs with or without arms can be provided.
Background music in all three areas.
Waiter service.
Tables in the Bar & Brasserie are not clothed
All areas are well lit.

There are five rooms easily accessible from the lift.
Bathrooms are on the same level as bedrooms.
These bedrooms and bathrooms are not adapted and do not have grab rails.
The fire Alarm system is bells. Assistance will be given if evacuation is necessary.

Function suite/ Conference rooms
These are all on the level ground floor.
All areas are wheelchair accessible and have moveable seating.

Additional information
Well behaved dogs are welcome. A charge of £10 per dog, per night will be added  There is no charge for service dogs.
We are able to use the front doors in the event of an evacuation. The bells will ring continuously if an evacuation is needed. Please let us know on arrival if you require assistance for evacuating.
We would be pleased to provide larger print menus. Please let us know on arrival if you would like this service.
We have tried to include as much accurate detail as possible in our Access Statement, but would welcome your feedback in order to continuously to improve on the information we give.

If you require any assistance or further information, please phone 01285 740695.

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