ACCESSIBILITY STATEMENT

Outlined below is some information that we hope will ensure you enjoy your visit to The Hare and Hounds Hotel, regardless of whether your life is affected by a medical condition, disability, impairment or learning difficulty.

Before you arrive

Reservations and enquiries can be made on our website, by phone or by email.

Directions to the hotel may be found on our website. Alternatively, if you need a taxi from Kemble Station (20 minutes drive) or Bristol Airport (50 minutes drive), we would be pleased to book a car on your behalf from a local, reliable taxi firm.

When you arrive

Limited car parking is available at the front of the hotel (including 1 accessible parking bay), outside Jack Hare’s Bar (front left-hand side of the building) There is plenty of additional parking available in the Woodland car park at the rear of the hotel, although this is some distance from reception. The pathway is firm and suitable for wheelchair users.

The entrance to the hotel is on ground level with a slight slope up to the front door, but no steps to negotiate. We will be delighted to collect your luggage from your car and deliver it to your room.

Reception

The Reception desk is inside and to the left of the front door on ground level.

There is a low-level table and comfortable chairs inside and to the right of the front door where you can check in if this is more convenient.

Public Areas

All public areas throughout the hotel are on ground floor level, on flat ground, with no steps to negotiate.

The main stairway to bedrooms inside the hotel building is opposite the reception desk.

There is no lift to the upper floors.

The upper corridors are well lit and carpeted. The rooms are arranged on the 1st and 2nd floors. There are a number of rises and falls in the level of corridors throughout the main building accessed by one or two small steps.

All doors throughout the hotel are wide enough for wheelchair access.

The accessible toilet facility is on the ground floor opposite the reception.

Jack Hare’s Bar, Beaufort Restaurant.

There is ample moveable seating in both areas. Chairs in the restaurant are without arms, but we will provide a chair with arms on request.

Background music is played in both areas.

Waiter service is offered in both areas.

Both areas have slightly subdued lighting and candlelight during the evening.

Accommodation

There are 8 bedrooms on the ground floor outside the main building in the Cottage, Coach House and Silkwood Court. The 2 rooms in Silkwood Court have spacious bathrooms equipped with grab rails and wet rooms.

Bathrooms are on the same level as bedrooms.

The Fire Alarm is bells. Assistance will be given if evacuation is necessary.

Function Suite and Conference rooms.

The Westonbirt Function Suite is on the ground floor and is wheelchair accessible.

The conference rooms are on the first floor and are not suitable for wheelchair users or any person with walking difficulties.

Additional Information

Well behaved dogs and service dogs are welcome. There is no charge for service dogs.

The fire bells will ring continuously if an evacuation is needed. Please let us know on arrival if you require assistance with evacuation.

We would be pleased to provide larger print menus. Please let us know on arrival if you would like this service.

We have tried to include as much accurate detail as possible in our Accessibility Statement but would welcome your feedback to continually improve upon the information we give.

If you require any assistance or further information, please phone 01666 881000